Location: In person
- Central Library
- 1015 N Quincy St
- Arlington VA 22201
How to Apply:
- Review the description below to confirm you meet criteria and are available on the needed day/time.
- Click the pink "Sign Up" button above and complete the form to express interest.
- Library staff will contact candidates for interview.
- Library staff will check reference and initiate criminal background check for selected applicant(s).
Responsibilities:
- Directly assist patrons using public computers, printer, copier, and scanner
- Staff the Computer Help Desk, answering basic and more advanced questions in person
- Assist patrons at the public computers with word processing, internet searches, job searches and applications, and with other related questions
Types of volunteers:
- Adult aged 21+
- Older Adults (55+)
Time commitment:
- Computer Help Desk is open 7 days per week (Mon-Thu 10-8 & Fri-Sun 10-5)
- Morning, afternoon and evening shifts are available
- Minimum of one 2-hour shift per week (8 hrs/month), regularly scheduled
- The library asks for a 6-month minimum commitment
Qualifications:
- Possess extensive knowledge of MS Office, internet, email programs, scanning and printing from computers
- Good customer service skills, including being proactive and patient while providing assistance or trouble-shooting minor problems
- Speak and understand English clearly enough to communicate with patrons about their computer problems
- Comfortable working with people from other cultures
- Dependable and attentive
- Good organizational skills
- Attention to detail
- Preferred: Prior experience providing technical support
